WELCOME
TO THE SUPPORT CENTER
How can we help you?

Customer Contact Center
(800) 850-5000
Mon-Fri: 8:00 AM - 6:00 PM ET
Sat: 9:00 AM - 3:00 PM ET
Sun: 11:00 AM - 3:00 PM ET
Mon-Fri: 8:00 AM - 6:00 PM ET

mail@salemfive.com
Be sure not to send sensitive data (SSN, account number, etc.) via general email.
Salem Five Routing #
211370558
SWIFT Code
SAVVUS33

Mailing Address
Salem Five Bank
210 Essex Street
Salem, MA 01970

Digital Banking
Salem Five's Digital Banking works seamlessly across all your devices, allowing you to manage your finances anytime, anywhere.
Telephone Banking
(800) 255-7787
Our self-service option for information or making transactions by phone. Be sure to have your account number and Personal Identification Number (PIN) on hand.
Suggestions & Feedback
Your opinion means a lot to us, and we're interested in your feedback. Let us know how we can improve or share your customer experience. Submit your feedback.
Email Us
High-Yield Savings
Earn an Industry-Leading Rate
Salem Five Direct has been recognized by GO Banking Rates as Best High-Yield Savings Account 2025. You can open an account in just minutes with a minimal $10 deposit, enjoying the benefits of no minimum balance requirements and zero monthly fees.
eOne Savings
4.01%APY1
On every dollar for balances up to $1,000,000
Important Legal Disclosures and Information
1 eOne Savings eligibility is limited to consumers who apply online and who do not have an existing checking or savings account with Salem Five Bank at the time of the application. Consumers with an existing Salem Five Direct eOne Checking Account are eligible for the eOne Savings Account.
eOne Savings earns 4.01% APY1 (Annual Percentage Yield) on daily balances of $0.01-$1,000,000 and must be opened with funds not previously on deposit with Salem Five or Salem Five Direct. Salem Five reserves the right to transfer balances over $1,000,000 to a Statement Savings Account which currently earns an APY of .01%. eOne Savings may be used to provide overdraft protection for eOne Checking. You must deposit at least $10 to open this account. The stated APY1 applies to new eOne Savings accounts opened as of today's date. Fees may reduce earnings.